I had written an editorial in August
of 2001 on the degradation of Nintendo Power, Nintendo of
America's official magazine. (Read it
here.) Years later I received mail from a site visitor
expressing his agreement with the article.
The feelings
you expressed in your editorial about Nintendo Power are all
too familiar to me.
The magazine has
improved a little in the last couple of months, but I still
maintan my subscription in the hope that it can get better
still. In a recent issue one page had photos of both Paris
Hilton and "Ludacris". I can't tell you how much
this pains me. I emailed Nintendo about it with no response,
not that the format of my message called for any reply. In
your editorial you assured readers that you intended to bring
your concerns to the attention of the company and expected
a standardized reply. So I'm writing to ask if that happened,
and if their response (if any) was any surprise to you at
all.
Steven "Garsh"
Minar
I cannot think of a better way to update that '01 article
than in the format of commenting to Steven and singling him
out to be the subject of his own editorial here, on the internationally-read
NES Player, to represent himself and the countless others
that never hear back from a game magazine after they spend
the time and energy to write a letter. Here's looking at you,
kid.
---
Way back in 2001 I was nice and naive about the way that
magazines were run. And to answer your question, yes, at that
time, I tried contacting them, but no I never received a reply
either.
I also sent an opinionated e-mail to another big magazine
in the U.S., Electronic Gaming Monthly, and they also never
bothered to respond. Interestingly enough, in the case of
EGM, in the months to come I noticed photographs and other
things exclusive to NESPlayer.Com appearing inside of EGM
magazines. It was then I realized that they had probably read
the message (because the website's URL was in my signature),
checked out the site, took some ideas (at least one specific
that I can recall) and pictures off the site (every time you
see the legendary Captain Lou Albano in this magazine you
know where he was taken from), and finally after all that
still decided not to get in touch with me. How professional
of them!
You can imagine, although I still do receive EGM in the mail,
it isn't because I pay for it but rather because they are
sent out as part of a free subscription deal from signing
up for GameFly or filling out a survey somewhere, sometime
long ago.
Getting back to Nintendo Power for now, I still do subscribe
to them but for an entirely different (and even more pathetic)
reason than before: for the subscription bonus material. For
example, do you remember the "Legend of Zelda:
Collector's Edition" that contained all of the Zelda
games, save for the SNES one, on one Gamecube disc? I thought
that was reason enough for another year's subscription and
now I believe they fetch incredible prices in used game stores
if I'm not mistaken.
Something that still grabs me about that old piece is the
part on NP's then-recent policy of displaying ads. I can recall
back when they first began running adverts. The magazine's
staff felt obliged to write on the flap of the first page
a promise that advertisements would be beneficial to everyone.
They felt, because readers would be kept informed about upcoming
game releases in the full-page ads, that these spotlighted
titles might help inform of their upcoming release. NP promised
their readers this was not something to fret because the ads
would always be geared toward game-related products and that
this was actually a win-win situation for everyone involved.
I didn't buy the argument. I thought it odd then that the
advertisements were to do the job of informing about new releases
and not the NP writers themselves.
Travel four years ahead from that 2001 article to the present-day
2005, and you can full well see how 'gamer-influenced' these
ads have become. A typical NP runs advertisements for kid-targeted
yogurt, Juicy Fruit gum (Issue 186), "Harry Potter"
and "Kangaroo Jack" DVDs (Issue 186) among many
other flavor of the month, non-game related items. So much
for committing to the reading gamers, huh?
In other magazines, advertisements have jumped right out
of the pages and even into your home PCs. Such was the case
of GamePro's Axe deodorant ad which came bundled with a CD-ROM
that promised "vixen" ladies (and almost assuredly
more ads to be downloaded to your computer). And don't you
dare get me started on the granddaddy of this interactive
advertising: those AOL CDs. As far as I'm concerned, every-single-body
in AOL's marketing department is going to hell for the sheer
amount of waste they produced over the long years.
To address the "Celebrity Power" issue you brought
up, in Nintendo Power Issue 190, just as you said, the magazine
does indeed feature Paris Hilton (+sis) and Ludacris posing
with the Nintendo DS at the Sundance Film Festival. Though
it does take up a full page, and should hardly be owed more
than a short blurb, that does not nearly bother me as much
as the featured writer's usage of the phrase "lust-see
TV" to describe the Hilton Sisters' Simple Life Fox
show. Chalk this effort to get slutty women and a foul-mouthed
rapper as another desperate act NP puts on to "get with
times" or, some might say, (and by "some" I
obviously mean myself), N's way to pursue a more "adult"
crowd. It is by no stretch of the imagination far-fetched
to call me a very enthusiastic supporter of Nintendo, but
I can say very candidly that Nintendo is really doing its
readers an injustice by acting this way. If they really think
this kind of coverage can cause them to become a quasi-competitor
with the sexual and violent high standards set a long time
ago by the PS2 and Xbox people, they are sorely mistaken and
far dumber than I had previously made them out to be.
Despite it being a common thing to pick up an Official U.S.
Playstation Magazine and see pages upon pages dedicated to
the hottest new DVD releases, and their subsequent DVD reviews
outnumbering the magazine's game reviews, I should expect
more from the one company that prides itself on innovation
and remains dedicated to gaming alone. One only needs to recall
how they boldly showed everybody in the games industry this
is "who they are" (to use Nintendo's "Who Am
I?" ad campaign) by remaining the only current home console
system unable to play DVDs, and without a hard drive, for
sure. Ironically, it is NP that needs to stop posing the question
to its readers and instead remind itself of the answer.
Where have all the REAL Nintendo geeks like Ace
Ebb gone to that made NP what it was before? That is precisely
what NP needs, more Ace Ebb, more dedicated gamers. OPM might
have a different agenda to uphold, but NP has no excuse for
this behavior. Gamers do not need a boost of confidence to
help raise them from their state of geekiness by seeing celebrities
and models adorn their pages, or for that matter hearing about
entertainment news outside of the industry. That's what Maxim
(and co.) is for. Let's face it, if you buy or subscribe to
a game magazine, you are a gaming geek plain and simple. This
is not a bad thing or the end of the world; it is saying to
the postman that one of your favorite hobbies is video games.
If this offends you, maybe you should not renew that subscription
of yours (and get that postman off your back). But if you
can admit that this description fits you - and why shouldn't
it - then it is safe to assume everyone like you feels the
same way too and also shares the same urge to write NP by
the masses. It essentially comes down to is it too much to
expect from an all-gaming magazine all-game news and all-game
advertisements?
The truth about the majority of magazines is they are like
any other printed media in America. The magazine is run by
higher corporate publishing conglomerates; they get paid and
live on advertisement; and they always have their biases and
pounded agendas. Let's take a closer look into the process.
"Magazines are loss leaders for advertising bucks,
plain and simple. The secret is in amassing subscribers through
programs, even if you have to pay to get them. Publishers
spend millions buying subs so they can audit big and score
the ads, that's it. Ad agencies don't know one mag from the
other nor do they care. They look at a pink piece of paper
and go with the biggest. Most magazines are 90% subscriber,
10% newsstand." - Dave Halverson, current editor-in-chief
of Play Magazine*
Mr. Halverson's worthwhile piece of the puzzle puts a spin
on the usual method a person would think magazines use to
attract and keep customers. Nintendo is a prime example of
this model, often offering tee-shirts that feature the latest
releases' characters, their strategy guides, and yes even
enticing extra bonuses (like the Zelda: Collector's
Edition disc that won me over). To put this in a real working
example, handing over a $10-15 promotional item while a buyer
purchases a $20 12-month subscription might seem like a bad
business move for Nintendo in the short-run, but what your
little addition to their pool of readers really does is ups
NP's quota of viewership and adversely boosts ad venue by
scoring higher above other magazines (= more money). Good
promotional items do seem like the best win-win situation
in the case of helping everyone.
On the other extreme, insufficient promotional items not
given to subscribers is a lose-lose situation. What do I mean
exactly? I mentioned before that I receive a free subscription
to EGM. Sure, it is clearly unfair to expect them to have
the resources (or willpower) to give away the sort of swag
Nintendo carries; I never expected it in the first place.
But when EGM made the effort to bundle DVDs, with which held
a handful of video previews and one or two funny segments
from a group of filmmakers called Mega64, I expected the mag
to serve them out with a smile. However I soon found out to
my dismay that I was not about to receive such specially marketed
discs in the mail anytime soon. I figured this was because
my subscription was free and I got what I paid for - nothing.
I shrugged it off. A month went by and another DVD-less issue
arrived containing an interesting note from the editors beneath
a letter that revealed some eye-opening news about the new
add-in. I discovered from this one angry subscriber, that
the bonuses were not only removed from the people receiving
free subscriptions, but that they were not shipping out to
ANY issues mailed to those who actually PAID to subscribe.
It was coldly explained, obviously anticipating this potential
concern for upset, that the DVDs were a newsstand exclusive
because they cost too much to make to give away and it went
on to say how EGM was really doing its loyal subscribers a
service by removing them (Why? Because in the long run they
would have had to raise the subscription's annual price).
Woah, in this case, EGM pulled a classic Catch-22. A BONUS
ITEM for those who do NOT regularly patronize the magazine!
Paying ANNUALLY to ensure you NEVER receive anything in return!
After reading the ballsy reply, I figured that the shady marketing
practice and the arrogant tone used by the talking head was
amble enough reason to turn me away from ever paying for another
EGM again. And it has been that way since.
This bizarre example is reason enough to segway to the elusive
10% that remain. To begin things, there is the topic of availability
of newsstands to discuss. It doesn't hurt any when your mag
is available in almost every grocery store and book store
across the country to sway passerbys into buying (and eventually
subscribing because "you are saving from the newsstand
price"). The widespread circulation is greatly due to
one powerful publisher backer's influence (Ziff Davis, in
the case of EGM, which also owns Official U.S. Playstation
Magazine, Xbox Network, GMR, Computer Gaming World, PC Magazine,
etc etc). These newsstand viewers, even if they get rewarded
with DVDs from EGM, receive no more attention than anybody
else.
Therefore an opinion of one measly person, or for that matter
one measly person's money, still means squat to "big"
magazines. It is important to note that the case is slightly
different if a magazine receives a storm of bad press from
people; they may want to address the problem 'coolly' by picking
out one and responding to the claim in a letter section. This
is often done in a sarcastic manner, making the complaint
appear trivial and confusing who it is to blame (as was precisely
the case with the missing DVDs from EGMs).
The other letters chosen to fill the proverbial reader mail
section usually tend to fall into the mix of the mag's childish
humor focus or to reaffirm their previous hype placed on particular
gaming issues that they feel are important. If a differing
opinion is not agreeable with them, it still might be shown,
but likely following a published response that not only rips
on the letter but usually the writer himself knowing that
the person has no way of responding back in the next printed
issue. Offering a roundhouse table of opinions to be honored
in the only part of the mag where readers have any input seems
foreign to many game magazines. In most cases, the reader
input page/s is a continuation of the staff's written voice
- only through the mouths of others to appear more authentic-like.
If in the case of the writer is not looking to get published,
but only wants a private response, it may very well prove
to be just as hard to obtain given the mostly human-less,
cyborg automatic customer service that is provided by many
mainstream magazines today (I should add, that do no not relate
to the financial issues/problems one might have. Inquiring
about renewing a magazine will undoubtly receive a more prompt
reply, of course).
I am trying to be a realist here. Magazines go with the motions.
If one reader ceases to renew a subscription, with the amount
of attention these mainstream magazines can get in any given
time because they are so readily available by way of the publisher's
influence pushing them forward, an act by a dissenter will
surely be balanced with one or more new subscribers at the
same point in time. But it is wrong to think of yourself as
a dispensable customer, no matter how much truth there might
be to that in a financial standpoint. Game magazines are supposed
to cater towards its gamer base and we expect to be served
fairly. Some magazine giants have fallen in the past, and
some others will follow suit, because they have failed financially-
because they have failed their audiences - or both.
Whenever NP is concerned, it is true that I expect much more
out of them because I see them as almost a public relations
department to Nintendo of America. Most of the time, unfortunately,
they tend to follow the same kind of lowered standard as the
others.
I cannot force you or anyone else to do anything, but I would
suggest that you really do make your voice heard and check
deal websites or various promos to see if there are free subscriptions
to be had. There is always the point in taking advantage of
a magazine's circulation by flipping a current issue in a
book store or wherever. Most of the time the people who read
game magazines are only concerned with review scores. GameRankings.Com
is a great place to see how printed and online publications
rate new and old video games. If previews is your thing, there
is a multitude of free public resources on the web only a
click away and almost always up before a printed magazine
can cover the scoop. So you see, even though game magazines
may seem like they have a monopoly on things and to them you
are miniscule unimportant committer, remember that you can
cancel your subscription in protest without any reservation
knowing you have the same available information (and more)
at your finger tips and an extra twenty in your wallet.
Yo Nintendo, my subscription will be ending in November;
what have you got planned for me this year? A Mario
compilation disc, perhaps, this time around? Steven, for people
like you and me, that's the best we can hope for until Nintendo
gets its act together.
*(Steven was informed enough on this issue
to reply back with an interesting quote from an editor-in-chief
who was once budding heads with EGM.) source:
(page 3 of Gaming-Age)